Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with realistic expectations and to only spend money you can afford to lose.

We encourage all players to gamble responsibly and within their means.

Age Verification

All players must be at least 18 years of age or the legal gambling age in their jurisdiction to participate in online gaming. If you are under the legal age, please do not access gaming platforms.

Parents and guardians are encouraged to monitor young people's internet usage and implement parental controls to prevent underage access to gambling websites.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate problem gambling:

• Chasing losses by gambling more money to recover what you've lost
• Hiding gambling activities or lying about the amount spent
• Gambling with money meant for bills, rent, or essential expenses
• Feeling anxious, irritable, or restless when trying to stop or reduce gambling
• Neglecting family, friends, work, or studies due to gambling
• Borrowing money to fund gambling activities
• Constantly thinking about gambling or past gambling sessions
• Needing to gamble with larger amounts to achieve the same excitement
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions

If you recognise any of these signs in yourself or someone else, it's important to seek help immediately.

Self-Help Tools & Responsible Gaming Features

Many online gaming platforms offer built-in tools to help you maintain control:

• Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
• Loss Limits: Restrict the amount you're willing to lose in a given timeframe
• Reality Checks: Receive reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Time-Out Periods: Take a break from gambling for a set period
• Account Cooling-Off: Request a mandatory break before account reactivation

Make use of these features to maintain healthy gaming habits.

Support Organisations

If you or someone you know is struggling with problem gambling, help is available. Contact these support services:

Australia

• Gambling Help Online – Free counselling and support service
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
• Gambler's Help – Confidential counselling services across Australia
  Available through your state health department

United Kingdom

• GamCare – Free support and advice
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education

Need Help?

If gambling is causing problems in your life, seek help today. Problem gambling is treatable, and support is available. Speaking to a counsellor can help you regain control.

Remember: there is no shame in asking for help. The organisations listed above provide confidential, non-judgmental support to anyone struggling with gambling.

If you're in crisis, please contact emergency services or a crisis helpline in your country immediately.